Shipping

SHIPPING WORLDWIDE

Free shipping on orders US$39 / 36.52€ / CA$52.44 / £31.47 / AU$60.42 and over

We ship orders to all US states and territories, Puerto Rico, Hawaii, and Alaska, APO/FPO addresses, PO boxes.

For In-Stock Items

After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design, and size of the specific product or article. Larger orders will naturally take longer. It normally takes 2-7 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, the customs clearance procedures, or other causes. 

For Pre-Order Items

If your order includes pro-order items, we will need 5-15 days to prepare for the items before the shipment. If your order includes one pre-order item, your package will be delivered on the date stating on the description of this pre-order item. If your order includes more than one pre-order item, your package will be delivered on the date stating on the description of the pre-order item which is with the later date.

Shipping Status

You will receive an email informing you that the order has shipped. The email will include a tracking number. Information about any back ordered or canceled items will be included in a separate email. You can also check the status of your order by logging into My Account. Click on "Orders" to review order status and to obtain a tracking number. We may ship your order with separate packages, items that have inventory will be shipped first.